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CORONAVIRUS – COVID 19 – Revised contact details

Because of the ongoing pandemic, we thought it necessary to update you on our current situation.

Due to the recent measures for social distancing, we are sadly unable to run our practice as we would like, but we wanted to reassure you that we are still here to support you during this time.

We are only permitted to see emergency cases, which might otherwise put pressure on the NHS.  Therefore, we are now operating our organisation with a minimal staff, all of which will be working remotely.  In order to deal with your enquiry as efficiently as possible we are providing you with new contact details for our key practitioners.

 

 

Ian Harrison – ianharrison.osteopath@gmail.com

Caroline Vass – info@carolinevassosteopathy.com

Joe Allnutt – joeallnutt@hotmail.com

Alex Millar – alexmillar18@gmail.com

All four of the practitioners will be able to assist you with your enquiries, whether that is the need for an EMERGENCY APPOINTMENT, to organising a video consultation, for the prescription of exercises or to putting you in contact with any of the other members of staff.

Many thanks for your patience and continued support during this unprecedented time.

Stay Home – Protect the NHS – Save Lives

Why choose us

  • No referral needed from your GP to see an Osteopath, Sports Therapist, Podiatrist…
  • Appointments within 24 hours – (sometimes same-day availability)
  • Evening and weekend appointments
  • Online booking – 24 hours a day – 7 days a week
  • Free parking
  • Professional environment
  • Private Medical Insurance accepted
  • Large team of practitioners who have worked together for many years
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I am very happy with the service provided by the clinic (easy to book an appointment and a choice of professionals).  I am very thankful to Andy for his help, he is a great professional.

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What we do

Treatment is directed at pain relief, improved range of movement and a return to ‘normal’ . It involves making the individual aware of the probable causes of their injuries or pain and, once the symptoms have settled, how they might avoid recurrence of their pain or condition in the future.  We teach you to understand your symptoms, not be frightened of them – that way you are in control.

Osteopathy & Foot Care appointments are up to 30 minutes, Sports/Remedial Massage appointments are 45 minutes. This gives sufficient time to listen to a patient, make and explain the probable diagnosis and treat the problem comfortably and effectively.

For Osteopathy patients we also believe that seeing someone repeatedly without any significant improvement in their symptoms is a waste of a patient’s time and money. Generally if a condition is not improved 50% by 3 visits it is probable that treatment is unlikely to help in the long term.

X-rays for most conditions are unnecessary, waste time, money and expose you to unnecessary radiation. However, occasionally these are necessary and easily arranged.

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Due to Alex’s treatment and following his advice I appear to have fully recovered. I therefore will not need to attend on Wednesday

I will however if I need to use your services in the future most definitely be in touch, and would highly recommend Alex and also the clinic to colleagues and friends.

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Joe Allnutt is a miracle worker!  Highly recommend this place.

Maria B.

 

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Fees & Insurance

Fees

Our fees vary depending on who you are seeing within the practice, which clinic you visit and what type of consultation or treatment you are receiving.

We accept payment by all major credit & debit cards (not Amex) and cash.  (we do not accept cheques).  For appointments that take place at The Hampshire Clinic we also accept BACS payments, details on the invoice that is emailed to you after treatment.

Charges apply for non-attendance and late notice of any cancellation.

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Cancellation and Failure-to-attend fees

We appreciate that occasionally missing appointments is completely unavoidable. However we try very hard to provide you with an appointment that suits your busy life and we usually have patients on waiting lists. Failure to notify us in good time means other patients miss out.

 

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Private medical insurance

Not all insurers cover all practitioners or procedures – please telephone the clinic or your private insurer to clarify.

Registered with all the major health insurers including: BUPA, AXAPPP, WPA, Cigna, Aviva, Vitality, Healix, Health-on-line amongst others.

Your private medical insurance is a contract between you and your insurance company, so we are unable to enter into discussions about what they cover.  Please contact them before attending your first appointment to obtain authorisation.

 

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Fees

OSTEOPATHY – Daneshill Clinic

Initial consultation      £63.00   Follow-up          £52.00

OSTEOPATHY – Hampshire Clinic (Ian Harrison)

Initial consultation      £75.00   Follow-up           £65.00

SPORTS & REMEDIAL MASSAGE

45 minute massage   £45.00

FOOT HEALTH CARE – Sarah Fincken

All consultations   £34.00

PODIATRY – CF Foot Clinic

Initial consultation      £50.00   Follow-up          £45.00

Cancellation and Failure-to-attend fees

A charge will apply if you fail to give adequate notice of your cancellation or fail to attend at all.

  • Less than 24 hours notice – 50% of full fee charged
  • Less than 4 hours notice – Full fee charged
  • Failure to attend – Full fee charged

Recurrent short notice cancellations: We will ask for pre-payment for the appointment at the time of booking.

Private medical insurance

We are providers of a service that most private health insurance companies are very happy to cover. We cannot legislate for what your cover entitles you to under your particular policy or what your insurance company, in their infinite wisdom, will or will not cover you for, but our service is accepted by most insurers.

For your convenience, we can generally invoice our fees directly to your insurer. This means less paperwork for you and you do not need to fund the cost yourself. In some circumstance it may be beneficial for you to pay directly at the discounted rate, in the event that you have a ‘capped’ limit set by your insurers as this could enable you to receive more treatment than if invoiced direct.

If you use a private medical insurance policy, you must contact them prior to your visit or you may find that you are not covered. We would expect you to supply details of your policy numbers and/or authorisation number before we commence a treatment. If you are not covered for some or all of your treatment it would be necessary to invoice you directly under the terms above.

You must also think about whether you need to pay an insurance excess on your claim (this is something you need to pay the insurance company, just the same as for car or holiday insurance claim) and what financial limit the insurer may put on your cover for treatment (this is usually a monetary value or a time limit on when the treatment must be completed by). There is normally a help-line at your insurance company who can assist you with this.

We hope this helps with what can be a quite complex issue. Please give us a call if you need any other information.

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Online appointment booking

WE APOLOGISE BUT ONLINE BOOKINGS ARE

NOT AVAILABLE AT THIS TIME

 

Please check you receive a confirmation email of your appointment.  If this does not arrive within 15 minutes of you making your booking, please call us to check that it has all gone through. Once an appointment is booked it cannot be changed online, so please call our Reception on (01256) 770022.

Fees, late cancellation and failure to attend charges are the same as for a telephone booking which are set out in our Fees section – see above.  Please note we are cashless at this time, please bring a debit or credit card for payment (not Amex). Thank you for your understanding.

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After seeing many GB & England Athletic professionals no one is as good as Ian Harrison! I recommend him to anyone, and of all the people I have referred not a single person thinks anything different to myself! He is kind, welcoming and professional!

Holz C

 

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Our clinics

Daneshill Clinic

Daneshill

directions

Hampshire Clinic

Hampshire Clinic

directions

Daneshill Clinic

Unit F, Loddon Business Centre
Roentgen Road
Daneshill East
Basingstoke
Hampshire
RG24 8NG

Free parking outside clinic

Hampshire Clinic

Basing Road
Old Basing
Basingstoke
Hampshire
RG24 7AL

Free parking in main patient car park
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